As nations pursue digital transformation, one pressing challenge is balancing innovation with cultural identity. This tension and the possibility of harmonizing both became clear to students from the KDI School of Public Policy and Management during their field trip to Sejong Convention Center and Gongju on March 26, 2026. The experience offered a rich blend of academic insight and cultural exploration, showing how a country can integrate advanced digital governance with respect for its historical heritage.

Field trip participants at the Korea Digital Government Exhibition Hall

A key/major highlight was the visit to the Korea Digital Government Exhibition Hall, where students traced South Korea’s journey from early computerization in the 1960s to its current status as a global leader in digital governance. The exhibition showed how administrative processes evolved from manual, paper-based systems into efficient, citizen-centered digital platforms. Systems like Government 24 illustrated how public services can be streamlined, accessible, and secure, offering one-stop solutions that anticipate citizens’ needs. The use of technologies such as artificial intelligence, big data, and mobile identification emphasized that Korea’s digital transformation is not just about efficiency but also about improving quality of life.

For many students, the experience matched their expectations and deepened their understanding. Aderah Kangume from Uganda (MPP, 2025), for example, joined the trip with a strong interest in Korea’s digital transformation and culture. Reflecting on her motivation, she said, “I decided to join the group because I am interested in Korea’s digital transformation and culture, believing I could gain insights on how to transform and implement digital ideas when I go back home.” She added that her expectations were met, noting, “I was expecting to learn more about Korea’s digital revolution, and it met my expectations, especially on how they transformed from paperwork to digital information while protecting people’s privacy.” Most importantly, she emphasized a key lesson: “Transformation doesn’t take a day, a month, or one year, it is a process that requires collaboration between government and the private sector.”

KDIS students are listening to the digital governance tour guide

Similarly, Aimaral Chomokova from Kyrgyzstan (MPM, 2026) expressed enthusiasm for learning about Korea’s technological progress. She explained, “I decided to join this field trip because I was interested in learning more about technological progress in Korea and how it has developed over time.” Reflecting on the experience, she said, “I especially enjoyed the introductory part about AI and historical governance, which gave me a new perspective on how technology can preserve and present history.” She also highlighted the cultural visit, saying, “The visit to Gongju was memorable, it showed me how digital innovation and cultural preservation can go hand in hand.”

Andrea Marilú León Segura (MDP, 2026) was struck by the contrast between South Korea’s systems and those in her home country, Ecuador. She observed, “In my country, everything requires paperwork—every single thing involves documents from different institutions.” In contrast, she was impressed that “government agencies already share information, which allows services to be faster and more efficient.” She emphasized that digitalization leads to “good quality service” and reduces unnecessary bureaucracy, offering a more seamless experience for citizens.

Ms. Kim explaining the features and capabilities of the AI Disaster Response Center.

MIPD student, Grace Ann Abbang’s (Ghana) reflections focused on the importance of strong institutional foundations. She noted, “South Korea’s digital government follows a governance-first approach, with clear policies and legislation guiding its implementation.” Comparing this to her home country, she said “digital initiatives feel fragmented and are not yet applied holistically.” She also highlighted advanced technologies, stating, “I was especially impressed by South Korea’s AI-based fire detection systems and coordinated control mechanisms.” She concluded that “Korea’s digital transformation did not happen overnight. It has been a gradual process built on continuous research, policy development, and consistent investment.”

Students exploring the Tomb of King Muryeong and Gongsanseong Fortress.

Beyond digital governance, the cultural component of the trip provided equally valuable insights. According to Brian Mbindah Munyi from Kenya (MDP, 2025), the visits to the Tomb of King Muryeong, the Royal Tomb Garden, and Gongsanseong Fortress revealed the depth of Korea’s historical legacy. These sites highlighted the sophistication of the Baekje Kingdom and its contributions to architecture, craftsmanship, and international exchange. Students were able to see how South Korea preserves its heritage with great care, ensuring that historical identity remains relevant in a rapidly modernizing society.

Ms. Younghee Kim, Cultural Heritage Interpreter at Gongju City providing an overview of Baekje’s rich history

Overall, the field trip reinforced a shared realization among the students: meaningful transformation is a long-term process that demands collaboration, consistency, and vision. South Korea’s example illustrates that progress is most impactful when technological advancement goes hand in hand with cultural understanding. As one overarching insight suggests, innovation should not replace tradition, but rather work alongside it to create a more inclusive and sustainable future.

Ultimately, the experience left a lasting impression on the students, equipping them with valuable lessons for their own countries. It showed that digital transformation is not merely about adopting new technologies, but about creating systems that serve the interests of the people.

KDI School students with Ms. Kim at the Tomb of King Muryeong entrance 

The group would also like to express our sincere gratitude to Ms. Boyoung Kim for her thorough facilitation and knowledge-sharing during the digital governance visit and to Ms. Younghee Kim from the Gongju Cultural Tourism Division for leading the enriching cultural tour, both of whom contributed significantly to the depth and success of the experience.